PREREQUISITES:
- Setup your FDT camera and on your network. If you haven’t already done this, please watch the step-by-step setup video tutorial here.
- Set up desktop access is required. You will be accessing this camera through a computer so if you’re unsure how to do this, check out the tutorial here or watch the step-by-step video tutorial here.
- Find the external IP address of your network. To do this, visit whatismyip.com or Google “what is my IP”. Note down your external IP.
- Download and install the TinyCam Monitor to your Android smartphone or device.
NOTE: This app is not available for download for iOS/Apple devices. Please see our support article for an alternative app for iOS/Apple devices.
To watch the step-by-step tutorial of this process, please click here.
SETTING UP THE CAMERA:
- Login to the FDT Web interface.
- Click the “Config” tab on the top panel.
- In the left hand-panel, click “Network” then “Network” right below.
- Change the RTSP port to an unused port between 1024 – 49151. This cannot be the same as any other port used by this camera. In this example, we used 5555.
- Click "Apply" when finished.
6. Now click on “ONVIF” on the left panel.
7. Change the “Port” to something between 1024 – 49151. In this example, we used 7901.
8. Click "Apply" when finished.
APP SETUP:
- For the app setup, open the app, click on the menu button on the top left, then select “Manage Cameras”.
2. Be sure you’re on the same network as your camera. Then tap the “+” button followed by the scan button.
3. Make sure your camera(s) is checked then tap the “+” button to add it.
4. A message box will pop up confirming one camera has been added. Tap the back left arrow twice to return to the main screen.
5. You will be prompted for the username and password of your camera. Enter the username and password, and tap “Ok”.
You should now see your camera feed.
ACCESSING THE CAMERA REMOTELY:
This process will vary based on your network setup. Here are two possible methods. First try the UPnP method. If your router doesn’t support UPnP, move straight to the Port Forwarding method.
UPnP Method:
If your router supports UPnP, enable it. This will be different on every device, so we recommend looking for how to do this on the manufacturer’s website.
- Open tinyCam and tap on the Options button (3 vertical dots) then select “Camera settings”.
- Scroll down and tap the “Hostname/IP address” option.
3. Enter the external IP address and tap the back button.
4. Disconnect from your local WiFi network.
If the camera does not show up and gives you an error, move on to the Port Forwarding method. Please click here to read the article or watch the step-by-step video tutorial.
Port Forwarding:
- For this method, first set your camera to a static IP address. To do this, login to the camera from your computer.
- Click “Config” then on the left panel click “Network” then “Network”.
- In the main panel, change the “IP Type” to “Static”. Note down the IP Address listed here.
- Click "Apply" to save these settings.
As each router is different, we recommend checking out the exact process for your router at https://portforward.com/router.htm. In this example, we will be using a Netgear C3000.
- For the Netgear C3000, log in to the router via a web browser.
- Then select “Advanced”, on the left panel select “Advanced Setup”, and finally “Port Forwarding/Port Triggering”.
3. Now we need to create a custom service for ONVIF and RTSP by clicking “Add Custom Service”.
4. This brings up the Custom Services screen. Create a “Service Name” that identifies what this port is for.
5. Select the “Service Type” of “TCP”. Set the “External Starting Port” and “External Ending Port” to your ONVIF port.
6. Set “Internal IP address” to the IP address of your camera.
7. Click the “Apply” button and return to the previous screen.
8. Now repeat the process using the RTSP port for the “External Starting Port” and “External Ending Port”.
Both the ONVIF and RTSP port should now be forwarded to your camera. Open up tinyCam and make sure the IP Address of the camera is set to your external IP address.
You should now be able to view your camera.